A management cult in Japan
A Japanese book about Peter Drucker and baseball is an unlikely hit
Jul 1st 2010 | TOKYO
An unexpected management blockbusterZOFF, a maker of cheap, chic glasses in Tokyo’s trendy Harajuku district, is hardly a place you would expect to find dedicated followers of management theory. But one day its boss, 38-year-old Takeshi Ueno, came into a staff meeting waving a book about baseball with the picture of a gamine schoolgirl on the cover. It had the clunky title: “What if the Female Manager of a High-School Baseball Team read Drucker’s ‘Management’”. Mr Ueno told his staff to read it. Satoko Osanai, his sales manager, did.
Like many young businesswomen across Japan this year, Ms Osanai became an instant fan—not of baseball, but of the late management guru, Peter Drucker. After reading the book, she says, she started treating colleagues and customers differently. As news of the novel travelled from office to café to home, its sales topped 1m. According to the publisher, the cutesy manga cover was aimed more at attracting salarymen than women. Yet almost half of the buyers have been female. What’s more, sales for Drucker’s original works, such as “Management: Tasks, Responsibilities, Practices”, published in 1973, have soared. Some 300,000 copies of the book have sold in the past six months, compared with 100,000 copies in the previous 26 years.
The unlikely catalyst for this cultish enthusiasm is a fictional teenager called Minami. Like many high-school girls in Japan, she becomes the gofer for the baseball team’s male coach. Unlike many of her compatriots, she is the kind of girl, as the book says, who leaps before she looks. Horrified by the team’s lack of ambition, she sets it the goal of reaching the high-school championships. She stumbles upon Drucker’s 1973 book, and it helps her turn the rabble into a team.
Drucker’s advice to focus on clear and measurable goals has resonated deeply in a country where the most common management injunction is gambare, which loosely (and unhelpfully) means “push yourself”. Drucker, who loved Japan as much as he was confounded by it, would have been thrilled. A year before his death in 2005, he gave prophetic warning that Japanese firms might soon be overtaken by rivals from South Korea, China and India. He urged them to brace for competition by working out what they were good at, what they should not do and what their values were.
Not much of his advice has been heeded. Though some young outfits such as Zoff are razor-sharp, others remain corporate octopuses squeezing the life out of Japanese business. Women remain an underused asset: only 61% of them work, their average income is less than half that of men and they occupy barely 1% of boardroom seats. If Drucker, with the help of a headstrong teenager, can posthumously change that, it would be his greatest gift to Japan.
沒有留言:
張貼留言