2011年12月27日 星期二

Knowledge@Wharton /HBS Working Knowledge


Dec 20 - Jan 3

To Our Readers:

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What's New
Don't Mention It: How 'Undiscussables' Can Undermine an Organization

Recent high-profile scandals at Penn State, MF Global Holdings, Olympus and elsewhere raise questions about why organizations often fail to address significant internal problems that at best impede performance, and at worst could have devastating effects. In hindsight, especially to observers, it is clear what should have been done. But for employees, exposing such problems is more complicated than telling right from wrong, say experts at Wharton and elsewhere.

Law and Public Policy
(Videos with Transcripts)
China and the WTO: Looking Back, Looking Forward

Ten years after China joined the World Trade Organization (WTO), the country has become the world’s largest exporter and accounts for some 10% of global trade. The International Monetary Fund predicts that by 2016, China will overtake the U.S. to become the world’s largest economy. How did membership in the WTO help transform China? What will the next decade mean for China and its trading partners? To discuss these questions and others, Knowledge@Wharton spoke with Wharton management professors Marshall Meyer and Mauro Guillen and finance professor Franklin Allen. Their insights appear in this special report, produced in collaboration ­­with Beijing Review magazine.

Innovation and Entrepreneurship
Research Roundup: Improving Intelligence Forecasts, Vertically Integrated Health Care, and 'Worrisome' Health Care Costs

How can intelligence agencies improve accountability and forecasting accuracy? Can hospitals become more efficient through vertical integration with home health agencies and nursing homes? Do taxpayers fully understand how the expansion of health care will be financed? Wharton professors Philip Tetlock and Barbara Mellers; Guy David and Evan Rawley; and Mark Pauly, respectively, examine these issues -- and what they mean for business -- in recent research articles.

Managing Technology
The Microsoft Effect: Will Google Become What It Fears?

Former Apple CEO Steve Jobs once warned Google co-founder Larry Page that the search giant was dangerously close to becoming another Microsoft -- that is, a company spreading itself too thin by trying to do everything. In recent years, Google has grown from being simply a search engine to having a hand in a range of sectors, an expansion that some worry will make it more difficult for innovative ideas to come to the surface. How can Google avoid some of the missteps made by Microsoft during its rapid expansion? And what can it learn from Microsoft's successes?

Innovation and Entrepreneurship
Procter & Gamble: Mastering the Art of the Innovation Tournament

When Procter & Gamble embarked on a plan to power 30% of its energy needs with renewable sources by 2020 -- the first goal in a longer process -- the company decided to hold an innovation tournament. While not a new idea, innovation tournaments are hard to execute well. P&G managed the process by opening it up to a broad circle of participants, both inside and outside the company, and making sure there was "no predetermined list of options." Such an approach "drove us to a better discussion," says one P&G executive.

Leadership and Change
Seven Top Leaders on Making Tough Calls and Serving for the Greater Good

What makes a great leader? At a recent event, the seven winners of this year's Top American Leaders Award from the Center for Public Leadership at Harvard's Kennedy School and Washington Post Live shared personal observations on how they came by the passion that inspires their work -- and on what irks them about public life. Common in all their views is that leadership is about serving more than one's self.

Highlights from Our Blog

The Psychology of Holiday Gift Giving: The Good, the Bad, the Irrational
Is holiday gift giving a waste of money, a futile exercise in buying gifts that people don’t want, or is there some intangible "goodness" that comes from focusing on others?
(Posted on December 20, 2011)

Troubled Times Ahead for North Korea?
After the death on Saturday of dictator Kim Jong-il, observers warn that North Korea will go through a period of instability, with significant consequences for the rest of the world.
(Posted on December 19, 2011)

Retailers: Know Thy Customer -- by Channel
Despite the hoopla over growth in online holiday sales, a new report from Wharton’s Jay H. Baker Retailing Center and The Verde Group says that 76% of all purchases are still done the old fashioned way -- at a store. But why does one customer choose purchasing online over visiting a store? And what can retailers do to satisfy all types of shoppers?
(Posted on December 14, 2011)

Ban Email? Mon Dieu!
Do internal emails make you more productive, or are they a big time-waster? Reports last week on the progress made by Atos -- a Paris-based global information technology services company -- in its efforts to prohibit internal emails have reignited the debate.
(Posted on December 08, 2011)


Articles from Around the Knowledge Network

Knowledge@Wharton High School

Hip Hop on the Go: Evan Reynolds Is a Young Manager in an Industry of Colorful Characters


Arabic Knowledge@Wharton

eriQoo.com: Eric Tsai's Vision for A More Efficient Search Engine


India Knowledge@Wharton

Lawyer Morris DeFeo: Why Partnerships Are Key for Outsiders Navigating the Indian Legal System


Universia Knowledge@Wharton

Tense Times: Addressing South America's Illegal and Informal Mining


China Knowledge@Wharton

Is China's Solar Industry Heading for an Eclipse?



Articles and Links from Knowledge@Wharton Sponsors

Deloitte and Knowledge@Wharton:
Eye on Latin American Finance

Battle of the Brands: The Triumph of Chile's Concha y Toro? Read this story and more on the Eye on Latin American Finance website.

Ernst & Young:
December 2011 Private Equity Backed IPO Market

Global IPO markets started strong in 2011, but new issuance dropped mid-year. Despite this, PE-backed deals accounted for 24% of the global proceeds raised.

GE Capital:
CapitaLens eNewslettter on Leveraged Finance

What are the top five M&A deal killers?

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Harvard Business School Working Knowledge Newsletter

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New on the Site

Climbing the Great Wall of Trust
New research from Assistant Professor Roy Y.J. Chua investigates the difficulties for foreigners doing business in China, and what they can do to overcome the challenge.

The Most Common Strategy Mistakes
In a new book, Understanding Michael Porter: The Essential Guide to Competition and Strategy, Joan Magretta distills Porter's core concepts and frameworks into a concise guide for business practitioners. In this excerpt, Porter discusses common strategy mistakes.

What Do YOU Think? Thinking Slow: An Argument for Bureaucracy?
Summing Up: Readers of Jim Heskett's column this month offer guidelines for when to think fast and when to think slow, from author Daniel Kahneman's book, Thinking, Fast and Slow.

First Look: New Research by HBS Faculty
Making Decisions Unconsciously…The Impact of Modularity…Entering the Credit Ratings Industry.

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